Linda: The benefits for my clients for using the Ticket to Work program is to have a support system having someone to go to to ask (for) directions. I've seen a number people take advantage of the program to use it in a way that it's supposed to be used to grab hold of it and to say, "Okay, I want to do something better with myself, with my life. I want to get on with it because I'm at this one point, it's like, I need to make some decisions." I've actually seen them take that step to get a job and to be able to keep a job, and and the glow that they have when they're like "Hey, I got my first paycheck!" is wonderful. It just melts your heart.