Please stand by for realtime captions. >> Good afternoon. This is Ray from the employment disability Institute of Cornell University. We are here today to welcome you to the work incentive seminar event. We have a special event today because we are focusing on three support services for young adults in transition. We are looking at a very special population , who is attempting to finish school and move into the workforce. We will look at their particular needs, desires and what we can do to provide assistance to them. >> For today's webinar, you have been connected automatically . But your phone lines are being muted as we speak. If you have any issues with your Internet service, you can get in touch with us by telephone. Today's toll-free number is 855-749-4750 . You will be asked for an access code, that number is 645356733. The webinar presentation and an accessible PDF and the text are located in the link that you were sent when your confirmation and access letter was sent to you. It is in your email. You do have those slides . If you did delete that, we can get the slide out to you again. Accessibility is a big issue for us. We want everyone to be able to participate in the event. And technology is not always our friends. Although, sometimes, it helps a lot. What we want to know is, if you are having a problem, we want you to tell us about it. And more importantly, if you happen to know of a solution to the problem that you are having, let us know about that as well. Our web team will get on that fix right away to ensure that the problem that you were having never happens again or happening in the future. We want to hear about any issues that you may have. Real-time captioning is happening as we speak. I can see it in the lower right-hand corner of my console. There is another link if you need it at www.EDI.Cornell.edu /captions . >> Those captions are already showing in the media viewing panel on the lower right-hand corner of the platform today. You can make that mediate fewer larger by closing some of the other boxes. You have panelists and chat boxes and question and answer boxes. If you close those boxes down, you will make the captioning pod larger . Remember to be open the question and answer box if you would like to submit a question. The webinar presentation today and the transcript and audio recording will be available in about two weeks time. It will be archived with the rest of the webinars. There are a lot of a webinars you can listen to at www.ilr.cornell.edu/edi/M-wise- webinars.cfm . We do want to hear your questions and answers. And understand that there are a lot of people out there listening and participating today. We will not be able to get to all of your questions. But we will make sure that you have access to someone who can answer your questions. In order to post a question, you will look at your webinar console and find the Q&A section. There should be an arrowhead pointing to Q&A. If you click on that it will open a box. You will see where you can type in your questions and hit send. And the question will be sent to Jaime's desktop. We are looking to answer the questions that answer the questions of the largest number of people on this card. If you have the -- problems with the question-and-answer problem, you can send those to www.choosework.net . If you wake up tomorrow and think, I should have asked this question, send us an email at support@choosework.net. >> We have talked a lot about the audio panel already. I will dispense with that. But once again, we need your questions. This is the question and answer box that you will get when you click on the arrows. You will type in your question and hit send. And that question will appear on Jaime's desktop. And the phone number, if you want to share and you did not write it down, you can go to the top of your screen where it says audio, click on that, click on audio conference in this box will open not. At use phone , scroll down into you see I will call in and today's phone number. And the access code and your attendee ID number will appear. That is how you can find out in the middle of things if the thunderstorm is coming your way. Today's agenda. You have been welcomed. Welcome once again. We are going to talk about the ticket to work program. And we will focus is presentation on use and young adults. >> We will focus on employment networks. And youth with disabilities. Lessened you should know as you into the world of work in all kinds of additional resources. And we are happy to have had Asberry here who will give us a phenomenal amount of information. And we will try to move through this as quickly as we can. And give you time to answer your questions and fully understand what is going on. We are going to talk about the "Ticket to Work" program. But the first thing, there are questions I want to ask you. I will open up the polling questions . >> The good thing about these questions, there is no right or wrong answer. We just are looking for answers so that we can continue to outreach in an effective manner. >> The second question, what do you hope to learn from today's session? Do you want to learn about the "Ticket to Work" incentives for as as I recipients? Work incentives -- incentives for DI incentives? If you want to hear about something else, please let us know what that is. We have been known to build webinars around your suggestions. It will be great to have someone make a suggestion that we can use for a brand-new session . >> These next questions are to let us know who was looking to us today. What is your gender ? Male or female? >> Our next question is, what is your age? 18 or younger, 19-25? 26-40 ? 41-55? 56-65? Or 66 and older? >> Our last question. We know that some of you are out there listening with other people. The size yourself, how many other people are watching the screen with you? >> It looks like we had a couple of groups. >> I want to thank you for your participation. This helps us to focus our outreach at your -- efforts. Let's move along. The first thing we will do is to get to know Ben . He will walk us through the program. If we can get the video queued up. >> [ Video being shown ] >> I want to apologize for the technical difficult that we had during the video. But we have an informative expert that will take you through the video of Ben in a different format. I want to introduce Kendra and let her tell us a bit about herself. Hello my name is Kendra and I am a coordinator with the "Ticket to Work" program. I help people to understand how working will impact their benefits. Let's get started on the two main programs. The note -- the first one is known as SSDI . The other main type is as as I. This is for people who have worked enough in the past to become insured or have worked close enough to when they became disabled to qualify for those credits. It is important to understand what type of benefit you are receiving. We are going to go through a few different things that deal with the "Ticket to Work" program. You are listening on this car because you have questions about what to do now? How you find a job? Is there anyone who can help you? And what will happen to your benefits, whether it is your Social Security disability benefit, or Medicare, Medicaid or food stamps ? All of those questions are normal. By listening in on this webinar you are taking the next step to gather information and resources that will help you to plan and reach your employment goal. The "Ticket to Work" is a work incentive available through Social Security can make your journey a smooth one. When it comes to starting your journey, only you can decide if work is the right choice for you. You don't want to make you go to work. The program site the "Ticket to Work" program are here to let you know about the resources that are available to you. You are not alone. Even if you are not sure what you want to do for a job or a career, listening in on these calls and starting to think about it is a great place to start. >> Why choose work? I talked to people every day in Indiana about why they are considering going back to work. And these are some of the most common answer. The biggest one is to earn more money. It's hard to live on a certain amount of money and support your cell. Other people need the social interaction. And they do not want to live on family and friends to help them. Some people want to find a job to get out of their house and meet new people. It can get frustrating when you are at home and everyone else goes to work for the day. And you're not doing anything. Other people want to learn new skills. Maybe you are not able to do the job you are not able to do in the past. There is nothing stopping us from going to work. You can get assistance to learn new skills and hopefully find a new career. >> What is the "Ticket to Work" program? This program was started years ago and social security mailed out tickets that had the work local on it and told people they qualified for this program . People were afraid. They thought that Social Security were forcing them to go back to work. A lot of people through it away or filed it away. The "Ticket to Work" program supports career development for people with disabilities who want to work. It is for disability beneficiaries aged 18 to 64 . You get to hear about all of the services that are available to you for free. The benefits counseling to a job coach to resume preparation. To having someone assist you in keeping a job that is a good fit for you. If you decide that the agency you are working with is not the right person, you can change agencies. This program is free for you and you can use it to reach your goal. They will not put you in a temporary position open issues somewhere. They will listen to you and what your goals are and help you reach them. >> When it comes to work incentive, this is where you need to know what type of benefit you are receiving. Social Security has developed work incentives to help you provide a safety net as you go back to work. The work incentive have special rules that provide training for new skills, improve the skills you have, pursue your education, try out different jobs, even start a career and gain confidence in herself. I will mention a few work incentives today to give you a hint of what they are. >> You can visit the choose work website to learn more or the ticket to help -- or the ticket to work worklife. They will verify the type of disability you are receiving, who stands, Social Security and Medicare and Medicaid. And they will explain to you what work incentives are available to you. >> The work incentives that can help young adults are, they are awesome. The best one is an SSI incentive. This is for people who are receiving Social Security income. If you are under the age of 22 and receiving SSI, you can set aside up to $7180 a year of work earnings and that is called the student earned income exclusion. You can go to work and that money would not be counted for you. This is a way for you to go out there and test the waters and see what work you are capable of doing. And see if it is a good job that you would like and would like to stick with. For as as DI recipient, there are a few different work incentives. The first is a nine-month trial work period per you can earn any amount of work money at all to receive your benefits. Is another safety net. A more detailed information on all of the working credits that can help young adults, be sure to visit the website on your screen. >> You can view the webinar which is the "Ticket to Work" for young adults . >> And that is all for me. What I want to do right now is to get people the choose work website. That website is www.choose work. calm. And the telephone number is 866-968-7842. The question we have four Kendra is, what is [ Indiscernible ]. >> This is a program that is funded through Social Security to provide benefit counseling for any as as I or SSDI recipient who are interested in working. Those of the people that you would contact and ask to speak to your community work coordinator. And they will help you to understand all of those work incentives available to you. And someone is a parent of a child with a disability who is not 18 yet. Can [ Indiscernible ] help kids under the age of 18 quick Yes they can. We can help from age 14 all the way up to retirement age. It is important to get it started now. It's also important to contact agencies to find out what will have been when children turn 18 to make sure that children do not fall through the cracks. It's important for that transition age group to get connected with all of the agencies to learn about what is coming for the future and what is available now. >> And the last question we have, as you talked about SSDI and SSI, is it possible for someone to get both? It is. If you are receiving SSI and SSDI, you are known as a concurrent beneficiary. If you are receiving both of those benefits, it's more important to get benefits counseling. Because the work incentives apply differently to each of benefit that you receive. You would want to understand how working will impact both of those benefit . >> Thank you very much Kendra. We will move on with our presentation. Do not go away. We may need you again. We have to keep you attach to us for a moment. We will move on to our next presenter. Who is Tad Asbury . >> He is going to explain what is an employment network? >> Thank you very much. It's wonderful to join you all on the call today. I would like to start with talking about an employment network. I will spend some time in reviewing what an employment network is. And talking also about what bridges to school from -- talking about what bridges from school to work is. >> As in the end, EN --. We provide job employment coaches and support services for young adults with disabilities. Primarily, we do this across the country. I will have a slight in a couple of minutes that slows -- shows the cities that we operate. We have helped hundreds of young adults over these many years. The approach that we take is to provide services that meet those specific needs of young adults . Our caseloads tend to be very small. We have tailored one-on-one services and that we provide the very best match that we possibly can. To help land and stay in those competitive job long-term. We also connect a partner with rehabilitation. >> I would like for us to spend a couple minutes talking about what bridges from school to work is. And think of this as a model that we use as an EN . >> The "Bridges from School to Work" program was established in 1989 with the Marriott family. It seems that many years they were hiring people for things that they can do and their abilities , and they proved to be successful. The company is more than 80 years old. We have more than 300,000 employees around the world in more than 80 countries in 4000 hotels. We operate the Marriott foundation for people with disabilities as a separate nonprofit connected to the Marriott company and the one program that we run is the "Bridges from School to Work" program. Our purpose is to transform the lives of young adults with disabilities through the power of the job. And we love this mission because of imagined this, but the power of a job can do? It can change lives for the better. It can bring people a sense of value. It can bring people a sense of responsibility. It can bring in income. And paying bills that the family has. For parents and guardians, they can look for a transformation and a son or a daughter. And employers can realize the potential of a young person who can come in and help them get a job done. >> The bridges program is built on a couple of fundamentals. It is employer driven. We need to recognize that employers have needs. They have things they need to get done. They will hire a young adult or anyone because they have a problem that they need solved. Whether it is someone to help at the front of the store or someone to run a piece of equipment. They have a need. They want to make sure that it is a proper match between the needs of the employer and the dreams and desires and aspirations that the young person has. We help them assist in preparing for the job, landing that job and staying on that job long-term. It's wonderful to see placement into a competitive work environment for a young person, but, it's even better to see them through 90 days on the job or six months on the job, or a year on the job. Then we begin to see habit-forming . Have them going into work and beginning to develop that career. >> That these are markets that we work in across the country. Oakland, San Francisco and Los Angeles in the West Coast. Dallas, Chicago, Atlanta, Philadelphia, Baltimore and Washington DC. We also operate in some counties that surround these markets. We are always looking to expand our services with additional funding for efforts. We are very open to opening other offices as we can . We serve about 1000 young adults each and every year. And helping to place them into competitive work. And we work with populations of you from the age of 18-24. >> Here is a quick snapshot of some results. We are proud of this. We are so singularly focused on this effort to assist young adults to land and stay in competitive jobs. Here is a glimpse of the last 10 years. 80% of the young adults that we began serving were placed into competitive, integrative jobs and we want to see them grow in those jobs over time. And you can see the results here. >> That was a quick glimpse of what "Bridges from School to Work" does. If you have more questions for me on the program or want to know more about it, our URL is here. Www.bridges to work. orgy. We are happy to chat with you to learn about more of the program peer I was asked to join today's call to provide some lessons on what we should know as we go into the world of work. Competitive work. This is not the be all and end all solutions for transition. But recognizing that it is a unique time in life as well adults go from the world of school to work. And some wonderful lessons that we have learned over 25 years. >> The first thing I think, is to make sure that we recognized that it is and exciting world of work out there. There are a variety of jobs. And a variety of work settings. And recognize that most likely we are thinking of in seeing today, they may not be the jobs of tomorrow. The question is, what skills and knowledge can you have now and learn now that will carry you from job to job to job? We also know that there is a wide variety of people in the workplace. The aging population, recent immigrants , people with many abilities in the work place and people with many disabilities in the workplace. Everyone has a place and a bowl in the world of work. We believe that there is a spectrum of jobs and a spectrum of needs out there and we know that work can be the level set up. It is the one thing that can be open to everyone. And everyone should be expected to be embraced and the world of work. We have some videos that we have developed in association with a youth collaborative . We have a first video, I think we will queue it up right after the slide. If you can queue up the video. And then I will chat for a moment once it is complete. >> This is created by the youth transitions collaborative. >> [ Video being shown ] >> Thank you. That was wonderful. Just a reminder. The video that we just saw and the two that we will see in a few minutes, they will all be available on the website. You may want to view them again and share them with others. And some of the stories from the video we just saw, things that pop out by things like the needs that these employers have. There are specific jobs that have to be failed. Assess EN and an organization that is supporting young adults with disabilities. We have an obligation to remember that we have employers that have needs. >> I want to interrupt right now. We have a question. I do not want to wait until the end. That video opened my eyes and this question is really good. Mom is listening and her child has a severe disability and is only capable of doing very simple tasks. Is the bridges program something that can help him ? Yes. This could be a program that could help them. As we are going to see in the next video, we have a story from a caregiver's perspective. And a young man who has challenges . He can do simple tasks and an opportunity was found for him . We are not the only organization out there. There are organizations out there that can assist a parent and a young adult in finding their way into competitive work. There are limitations to it, considering things like transportation. How will the young adult get to and from work? Can they work independently? And our organization focuses more on individuals who can work independently. But there are other organizations who can supply that support. Thank you for the question. I am happy to answer questions as we go along. >> Before we talk about some other lessons in understanding the world of work and making that transition. It is important for us to make the distinction between a transition and the change. Change is something that happens to us externally. It happens each and every day in is often quick. A transition is more of an internal experience. And it can happen more slowly. It does not happen at the same rate for every person. I like to say that a transition been -- begins with an end, and inns with a beginning. Think about leaving high school and transitioning into a world of work. From something known to something unknown. It is an exciting beginning but it also comes with its challenges and it stresses. >> And researchers also talk about phases of a transition. That sense of ending, and losing and letting go is very normal. Also, falling into a neutral zone. You are becoming accustomed to the change, but not embracing that new way of doing something. And a new beginning. This phase that we go through, whether we know it or not, it is a ending, a neutral zone, and a new beginning. We go through this all the time. And for today's discussion, moving a young adult from the world of school and into the eligibility world of work in the competitive workplace. >> Here is our next video. And if you can keep it up, -- queue it up, I will let Van and his mother speak for themselves. >> [ Video being shown ] >> Wonderful thank you very much. Please hold on that flight for a moment peer Perhaps you saw as I do when I see the video, this transition experience is ideal for letting go. It's not just something that happens to a young adult. It is an experience that the parents can feel. And our parent in this video describes it as something that the employer is leading to understand as well. You are never going to know unless you let go. I love that quote from the parents. It is so telling of the things we can do and what we need to do to help young adults move into the world of competitive work. I had -- I wanted to say, what I found striking about the video is that mother in that video was looking for the Suns strengths and not focusing on what he was unable to do. I thought that was a great way of looking at a young person. You are absolutely right. Even if you heard carefully, the effort in the beginning when the mother began looking for ways to identify the skills starting with collating, organizing and folding towels. And moving that into other duties that he could take on. Being very sensitive and open to all of the abilities that young adults have. And he is very good at following those specific routine tasks . And he seems very happy on the job. But a good point. >> Pushing a long, we will have one more video here and a moment a young adult with disabilities. And she tells her story. Her story clearly comes down to a less than that, work early and work often. What do we mean? We mean, young adults should embrace the world of work as soon as possible in any way that they possibly can. It might be volunteer jobs or internships. Summer jobs or part-time jobs. Where ever and how ever they can begin to embrace the world of work. And we want to do this and promote these opportunities for all of us . >> This is a story that we will be hearing about Meredith. Meredith start thinking her first job might be walking jobs. With cerebral palsy, that is not the best approach for her. But let's see what happens to her as she goes through the world of work. >> [ Video being shown ] >> Okay. Thank you. That was our third video. You can see Meredith has come a long way. In doing that, she has learned a lot of lessons about the world of work. >> Learning good lessons about timeliness and setting proper expectations. Doing things sometimes that she may not find completely enjoyable. But we all have to do this in the world of work . But in the end, finding tremendous satisfaction. And not setting low expectations. And she said, the expectations give you the results. >> The first lesson is work early, work often. >> We want to master the basics of going into the world of work. When I was preparing for these remarks, I reached out to someone I know who is a university director of career counseling and asked him, what are the most fundamental things that everyone should never forget when they are going into the world of work? Will try to keep a job? , Or what are the most basic pitfalls that young adults can ovoid? >> And there were three key areas. Knowledge, communication and respect . >> Let's start with knowledge. And the idea of knowing yourself. It is critically important we going into the world of work that you know how to talk about yourself. There are a variety of tools and inventories out there that can assist us in talking about our cell. That is a difficult thing for all of us to do. There are tools that can help make that a little easier. Personality inventories, interest inventories, strengths inventory, career inventories. Invariably, we use the strength inventory used strength finders. It provides a series of questions that allow you to identify the things you are good at, and the strength that you have . Strengths in adaptability and been use that strength as something I may talk about it going into an interview. This can help you to create a vocabulary. And to help you target jobs and opportunities that are consistent with those sprinkler to can do are the traits and tendencies that you have as a person. Recognizing that all of us have different abilities. On the other side in addition to talking about ourselves, it is knowing that organizations in which we would like to work. To be know anything about the customer base they have? Do we know what the company does? How do they operate and make money? If it's Marriott, we have a lot of hotels and we have a lot of people with our heads -- with their heads in our beds every day. And in our foundation we work with many different companies . When you go in to apply for a company, you want to do your homework. Do your research about how that company operates. You might want to know the name of the CEO. And what sort of values he or she has. That values the company has. You want to think of your own skills and interests. To your values of mine with the values of the company that you are looking at? That is an important thing to feel comfortable with. You don't want to work with the company whose values are not shared by you. >> The first basic is knowledge, the second is related to communications. And these are ideas that are not new. But they are fundamentally important. A resume. A resume needs to stand out and be something that you can feel proud of. Something that is spot on and perfect. So you have proofread it, or have someone else assist you in creating and developing that resume. But how you come across on paper is critically important. Even in this day of electronic technologies and linked in systems or other ways that we communicate our skills. The resume still continues to be at the core of describing our skills , interests and abilities. And just because we have not been in the world of work, it does not mean that we cannot develop a resume. You absolutely can. Asking yourself the things you are involved with in school and extracurricular activities or outside of school. Groups and clubs. Things that you have done. There are places for everyone to start a resume. And your resume gets bigger and stronger as you go through your work life. We assist all of our young adults in our bridges program to develop a resume. Second two that are references. These are realistic advocates for people who know you. People who can describe the skills and abilities and interests that you have. Be sure , as you ask and develop your references, make sure that you have their names, their phone numbers, the contact information. That you have their permission to list them as a reference. It's important that you do that sort of homework at the front end. So that when that reference is contacted, they know that they will be contacted by a company. And even social media. If you are involved in any online activities, what does your online profile look like? Issue be professional and consistent. It should be a good representation of the queue as a person. And if you're interested in technology, social media marketing and the like, be sure , if you have a website that it also demonstrates and reflects the things that you can do. You may have a portfolio of the things that you can do . >> And second area in communications is your first impression. We like to say, you need to look and act the part. And act as if you belong in that company even before you walk in the door. Your dress and a tiger. You should be going to charm school. You will be nice and attentive. Your first impression will be critically important. You might want to take the step of creating a business card. Something that you can leave behind with a resume. That first impression is important. Select as is the comfort level you have with disability disclosure. Have a plan and know what you will do and how you will talk about a disability. Considering practicing this ahead of time. Also know that there are rules under section 503. >> Become familiar with the new Bulls for federal contractors. There are many thousands of federal contractors hiring people each and every day. Noble goals. Know your rights under these rules. Ask for feedback from others when you are practicing any of these things. And ask for a help and assistance as you can . >> The third critical area is respect. It seems like this is self evident. It is something that we are often quick to remind young adults. To be attentive and polite in meetings. Make eye contact 80 comfortable with that. Practice good listening skills. Avoiding distractions such as cell phones. It does happen where a cell phone will go off in the middle of a conversation. And the last thing you should be doing is, picking up that cell phone especially when you are in an interview. Get contact information and write a thank you note for anyone you are interviewing with. Basic, simple respect. But that respect along with communication and knowledge, those can go a long way. One thing I was going to mention a moment ago , that was around transportation. If you are talking about disclosure and disabilities, and perhaps, you have a challenge relative to transportation, and interesting way to approach it with a prospective employer is , in the beginning with the Smalltalk, you can take the opportunity to tell the prospective employee year that it was not a problem at all. You illuminate questions that an employer might have about how you would get to a job because you address the transportation issue even before the question was asked. It's just a thought on a potential strategy . >> Show what you know. It is very true and encouraging for all of us , it is not just about what you know. What you can do with what you know. The world in many respects cares much more about what you can do with what you know. In order to spend time talking with young adults around this, we use a behavioral interview style called the S.T.A,R, data A situation. This is a situation you needed to accomplish. Ask yourself these questions in developing or preparing for an interview. Say to yourself, what sort of situation website in a task that I needed to accomplish ? Once I have that, what very specific action did you personally take? Even if it was on a team of some sort. What is the specific action that you took? And lastly, what was achieved? What were the results that you had from the situation or task? >> So how this plays out with companies like Marriott is this. An interviewer may say to you, can you describe for me a situation or task where you were helping a customer? And what you did and what sort of results came from that? >> Long before going into an interview, you can create these questions and be ready for them. These areas I have listed here, these six areas , these are general areas that we prepare our young adults for. They tend to be areas that lots of companies, including Marriott, use in asking these questions. What does this look like? Let's say for example, describe a situation for me where you were helping customers ? Your response may be, I am new into the world of work . I have not been in a situation with customers but I understand the customers is more broad. I have been involved in volunteer work at my church or at my school. And there was a particular event that I was involved with at my school. It was a big sale of some sort. And there was a need to have drinks there. And no one had done anything about the drinks. So I took it upon myself to go find the coordinator of the event and bring drinks back. And we also sold drinks and lemonade as well as the bait goods and made more money. So here is an example of someone creating a S.T.A.R. situation specifically focused on what they have done in the past. >> And when you talk about customers, you are ready to talk about your situation. The challenge for everyone is to develop three or four of these. >> It is critically important to prepare in this way and you can use these stories to describe your abilities when you are sitting down in an interview situation. The employer remembers thinking, the best way to guarantee that you can do the job is by listening and understanding what you have done in the past. They will be looking at your past experience and saying, will that translate into the need that I have as a company? >> 2 brief points on assessments and background checks that we are seeing more and more in the world of work. >> The preponderance and frequency of pre- employment assessments and on my job applications is only going up. It is going up very quickly. An article that was in the Wall Street Journal from several months ago pointed out that in 2001, 26% of large employers were using prehire assessments. By 2013, that number had climbed to 57% . The challenge for us is to ensure how we can understand the systems and move through them in order to secure an interview. You will want to spend some time becoming familiar with them. Even if you are not interested in working in a retail setting. It is valuable to go through an online assessment tool with one of the large retail organizations. You will find that in some cases, the assessments are kind. They have wording that can be confusing. Recognize that you have the opportunity to ask for an accommodation. And you will want to be familiar with that. You will want to prepare for asking for the accommodation and have that given to you by the employer. And if you have a need for taking the assessment in a different way . Also recognize that background checks are very common. Credit checks are also common but not quite as much for entry level positions. And truck screening is very common. I would say most employers that we see these days are doing one of these or more of these three things. There is no going in until you have passed these hurdles. >> A couple of quick slides on practicing. And practicing daily success in the job. The critical keys to staying successful on the job. Know your work schedule. Sometimes they change. Especially in the retail industry. They change in different given times of the year. >> Be at work every day that you are schedule. Especially as you are just getting into work. Employers do not take kindly to having a vacancy when they did not think that they word. If you are scheduled to be on the job, make sure you were there. Be on time. We also encourage you to be five minutes early. This is a good habit to start. Be organized. If you have to make sure that you write your schedule down and put it in several places, do that. Follow dress codes. Not just on the first day or week or month . If there is a dress code and a uniform needs to be clean, make sure the uniform is clean. Especially in the world of hotels, every time we stepped in front of the customer, we are an ambassador for the company. And we want to make sure we are looking the part . >> Cell phone and texting . This is something that should not be done while you are working. Favors for friends and family. This can sometimes be a challenge as you are getting into the world of work. Whether it is letting someone into a movie that should not be done or whatever else it is, follow the will to the company has. And a bite by those rules. Remember you are working for a company not your friends and family. Have a good and positive attitude each and every day. Take initiative. This is something that we find that employers love. Find a opportunities when you have finished a task to do something else . Showing initiative is critically important that it makes very happy bosses. >> Avoid any of the drama or the rumor mills that can happen on a job. And be professional and work hard. Work is good. There is tremendous transformation through the power of a job. We see it each and every day. We are confident he can happen for lots of other people. And I want to thank you for your time and for joining me in that we go through all of the slides. I know that there was a lot to go through. I'm happy to answer any questions that you may have. >> I think because we have eight minutes left, I want to ask a couple of questions. >> One question for Kendra. In our last video , you mentioned risk. Someone questioned , what happens if their child takes this risk, put their benefits and health care into question or jeopardy, and it does not work? >> I would encourage everyone to call the "Ticket to Work" helpline and to get in contact with your local project. They will give you information on all of the work incentives available. And one of the work incentives available for recipients is called expediting [ Indiscernible ]. If your benefits are stopped, but something happens and you are no longer able to work, your benefits will be restarted the following month. That means you do not have to reapply or go through the waiting period. You're not going to have to fight for appeals to get your benefits. There is a work incentive to provide that safety net. That is one of many work incentives. If you really want to go to work, the "Ticket to Work" work line and get in touch with the benefits counselor so that you can understand what work incentives are available for your situation . Thank you Kendra. As an employment network, would you do if that employment situation did not work out? >> I think the first thing that I would say is, the benefit of moving off of benefits is gradual. We tend to see the first job is in eight dollars an hour and 10 or 12 hours a week, just beginning to get into the world of work. The benefit , they still continue to flow to the young adult. It is not a matter of taking the risk and losing the benefits right away. The second thing is, a young adult will decide, this may not be the best fit for me. And that is okay. And the best thing for us to do is to help you lead a job well and land the next job well. It is one thing to be prepared to go into the world of work, quite another to leave a job properly with references in order to be able to go into the next job if they should desire. >> That's a great answer from both of you. That was helpful. Now, take us through the national youth transition collaborative. And this will be very quick. I want to thank the national youth collaborative and that national youth transition center. They are the ones who pull together these fantastic videos. They are up on the website. These are brand-new videos. We showcase two of the videos yesterday at the annual meeting. And we're going to do it again tomorrow. The national youth collaborative is an organization that assists youth and young adults in creating and living as self directed path to adulthood and employment. It is funded by the HSC foundation here in Washington DC. In that building our organizations all dedicated to youth and transition. And they have some tremendous information and resources on their website. >> The collaborative is the relationship that we all have with the other in the organizations involved in the national transition center focused on different areas of transition for use. We want to help Empire youth and young adults as they entered the world of adulthood and recognizing that we provide employment services. But not necessarily health services. We work with young adults coming out of school and not necessarily young veterans coming out of military service. But altogether, we focus on transitions for youth and providing guidance and planning programming and advocacy . >> There are 45 members of the organization including the Marriott foundation for people with disabilities , the American Association for persons with disabilities, nickel is another organization , Goodwill industries. And many other organizations involved in this effort and it is growing. And it continues to grow which is exciting for us. And the vision is to provide these services in the Washington metro area and nationally through the website and the connections that we have with others around the country. >> I would encourage you to take a look at the website for more information. Look at the videos and share the videos with others. We very much want to start an awareness campaign with these messages , going to work early and often, encouraging people who are with the ticket programs to go to work. >> Thank you so much for your time. I have taken a lot of time and I greatly appreciate it . Thank you. I felt very encouraged and inspired by your presentation. I thought it was absolutely wonderful , and I like the work early and work often. I may still that from you. [ laughter ] Today we had lots of information . And there are still questions in the box. But we are at 4:30 PM. But I would like for you to do is to loosen up and we can get you some information as to where you can get those specific questions answered. There is a find help tool that will let you find the service providers that are going to suit your needs last. It's at www. It's at www.choose work .net/find help. Very easy and very user- friendly. You can search by ZIP Code, the types of services that people offer, the types of disabilities that these providers work with. Different languages that are spoken or the type of provider . Are you looking for an employment network? Are you looking for the state VR agency? Or do you need some free legal services for the protection and advocacy of beneficiaries for Social Security. That is www.choose work That is www.choosework.net /find help. For those specific questions that we did not get to, please give a call to the "Ticket to Work" work line at 866-968-7842 . And for TTY users, 866833. And for TTY users, 86683329. And for TTY users, 866-833-2967 . Or you can visit, www.SocialSecurity.gov/work . Any of the three ways into this system of returning to work and beginning that journey are perfectly accessible. All of those doorways will open and find you the right service providers to help you begin that transition. >> If you want to follow us a little closer and get more information, you can like us on Facebook , we are Facebook.com/choose work. You can follow us on twitter, at twitter.com/ choose work /as as a period you can watch more return to work videos on YouTube . At www.YouTube.com/choose work. Or follow us on LinkedIn at www.LinkedIn.com/company /ticket dash to dash work . And the last thing we want to do for you today is for you to tell us what you thought. When I shut down this webinar, there will be a polling question and a survey that will appear on your screen. It will not take you more than a minute or so to fill it out. We would really like for you to take time to do that. If it does not open for you. Can find that survey at www.choosework.net /surveys /wife . I want to thank Mike and Jamie in the background for all of your help and specifically, Kendra and Tad for giving us some great information and real information . Thank you for joining us. Watch your inbox for information about our next webinar and we will talk to you all next month. Thank you everyone and have a great day. [ Event Concluded ]