hands typing on keyboardSocial Security disability benefits (SSDI/SSI) overpayments happen when you receive a higher benefit payment from Social Security than what you were due for that month. If you no longer receive disability benefits but need to pay back an overpayment, you have a new online option for making payments.

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Online Payment Options Now Available for Overpayment Balances

May 11, 2021

hands typing on keyboardIf you no longer receive Social Security disability benefits (SSDI/SSI), but need to pay back an overpayment, you have a new option for making payments. 

An overpayment happens when you receive a higher benefit payment from Social Security than what you were due for that month. It is the difference between the benefit payment you received and the amount you were due.  You can now make payments online. You can make full or partial payments using a credit card, debit card or bank account transfer.

Your billing notices now include the new Pay.gov direct payment option and a new 10-character alphanumeric Remittance ID that you will use instead of your Social Security number when making a payment online. There will be a unique Remittance ID with each monthly bill.

You can easily make payments online at pay.gov/public/form/start/834689469. You can also access the site by visiting Pay.gov and searching for "SSA" or "Social Security."

It's as easy as 1-2-3

Step 1: Access the secure payment site at Pay.gov using your Remittance ID. A new and unique Remittance ID is included with each monthly billing statement you will receive.

Step 2: Input your payment information using one of the approved payment methods.

Step 3: Review your payment information and submit your payment.

About Ticket to Work

Social Security's Ticket to Work (Ticket) Program supports career development for people ages 18 through 64 who receive Social Security disability benefits (SSDI or SSI) and want to work. The Ticket Program is free and voluntary. The Ticket Program connects you with free employment services to help you decide if working is right for you, prepare for work, find a job or be successful while you are working.

Learn more

To learn more about the Ticket Program, visit choosework.ssa.gov or call the Ticket to Work Help Line at 1-866-968-7842 or 1-866-833-2967 (TTY) Monday through Friday, 8 a.m. to 8 p.m. ET. Ask a representative to send you a list of service providers or find providers on your own with the Ticket Program Find Help tool.

Learn more

To learn more about the Ticket Program, visit choosework.ssa.gov or call the Ticket to Work Help Line at 1-866-968-7842 or 1-866-833-2967 (TTY) Monday through Friday, 8 a.m. to 8 p.m. ET. Ask a representative to send you a list of service providers or find providers on your own with the Ticket Program Find Help tool.

Receive Ticket Program Texts

If you're interested in receiving text messages from the Ticket Program, please text TICKET to 474747. Standard messaging rates may apply. We'll send updates from our blog, identify steps on the path to employment and more. We hope you'll find this new way to stay in touch helpful. You can opt out at any time.

If you're interested in receiving text messages from the Ticket Program, please text TICKET to 474747. Standard messaging rates may apply. We'll send updates from our blog, identify steps on the path to employment and more. We hope you'll find this new way to stay in touch helpful. You can opt out at any time.

Receive Blog Updates
  Opt in to receive information about the Ticket program via text. Text the word "TICKET" to 474747