Woman having a virtual meetingFor many with mental illness, finding a job is not easy and can take more than one attempt to find the right fit. Finding and maintaining employment can feel like a lonely and complicated journey, but you don't have to do it alone. Learn how reasonable accommodations and the ADA can support individuals with mental health conditions in the workplace.

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Someone in Your Corner: Accessing Continued Support on Your Path to Work

Jul 29, 2021

Woman having a virtual meetingYou've developed your professional skills, begun working in a new job and are earning a paycheck. But you're finding that transitioning to the workforce is an adjustment and you think you could use some support. Of course, no one can do your job for you, but you don't have to go it alone. Today we're talking about how Social Security's Ticket to Work (Ticket) Program can help you make a smooth transition to your new working life.

What can Ticket to Work do for you?

The Ticket Program is for adults ages 18 through 64 who receive Social Security disability benefits (SSDI/SSI) and want to work. It's a free, voluntary Program that links you with employment services to help you decide if working is right for you, prepare for work, find a job or be successful while you are working.

The Ticket Program can connect you with service providers, such as State Vocational Rehabilitation (VR) agencies and authorized private or public service providers known as Employment Networks (EN) that offer a variety of employment services to help people with disabilities. You can think of these organizations as part of your employment team ready to answer your questions and support you in your transition to work.

Finding the Right EN

Need help deciding which EN is right for you? The Ticket Program offers several resources to help you find the right fit to meet your needs. Read tips on choosing the right EN, and use the Find Help tool to connect with providers.

While Partnership Plus arrangements vary from state to state, your State VR counselor may be able to help find the EN that’s right for you.

The Ticket to Work Help Line representatives can also send you a list of ENs. It is important to find an EN that offers the services you need, so you may need to talk with several providers to find a good fit.

Service Provider Support

Perhaps you started your path to employment with your State VR agency. Once you find a job, the VR agency may close your case approximately 90 days after you start working. What can you do when your VR services end if you have questions and need support to help you be successful in your job?

That's where the services of an EN can help you. VR agencies often partner with ENs that offer job retention services and other forms of ongoing support. This arrangement, known as Partnership Plus, can give you continued access to individualized services and resources throughout your employment journey. After State VR services end, you can choose to work with an EN to receive additional services to help you adjust to the workplace.

If you began your search for work with the help of an EN, you can still receive services from that EN once you start working. Whether you worked with your VR agency or with an EN, an EN will provide services to help you. Services offered vary among ENs and may include assistance with things related to working:

  • Requesting job accommodations
  • Communicating with your employer
  • Communicating with your Social Security office
  • Reporting your earnings
  • Getting answers to questions about how your earnings from work may affect your benefits

Having continued support can be significant in helping you maintain employment, achieve your employment goals and being successful in the workplace. As you adjust to working and finding the right work-life balance, it's important that you know that you have access to continued services to meet your needs.

Learn more

To learn more about the Ticket Program, call the Ticket to Work Help Line at 1-866-968-7842 or 1-866-833-2967 (TTY) Monday through Friday, 8 a.m. to 8 p.m. ET. Ask a representative to send you a list of service providers or find providers on your own with the Ticket Program Find Help tool.

Learn more

To learn more about the Ticket Program, call the Ticket to Work Help Line at 1-866-968-7842 or 1-866-833-2967 (TTY) Monday through Friday, 8 a.m. to 8 p.m. ET. Ask a representative to send you a list of service providers or find providers on your own with the Ticket Program Find Help tool.

Receive Ticket Program Texts

If you're interested in receiving text messages from the Ticket Program, please text TICKET to 474747. Standard messaging rates may apply. We'll send updates from our blog, identify steps on the path to employment and more. We hope you'll find this new way to stay in touch helpful. You can opt out at any time.

If you're interested in receiving text messages from the Ticket Program, please text TICKET to 474747. Standard messaging rates may apply. We'll send updates from our blog, identify steps on the path to employment and more. We hope you'll find this new way to stay in touch helpful. You can opt out at any time.

Receive Blog Updates
  Opt in to receive information about the Ticket program via text. Text the word "TICKET" to 474747