Social Security is conducting a Ticket to Work Beneficiary Satisfaction Survey. If you received a letter inviting you to participate, we encourage you to use the link or QR code provided in the letter to access the survey and to take time (only about 15 minutes!) to share your feedback.
The survey will provide valuable feedback about your experience, if any, with the Ticket to Work (Ticket) Program, including the services provided by Employment Networks (EN). Participation in this survey will help Social Security improve the Ticket Program and ensure that Social Security is aware of the kinds of services that beneficiaries indicate they need.
Participation in this survey is voluntary and will not affect your eligibility for benefits now or in the future. Social Security will safeguard the information provided and will use it for limited purposes, consistent with applicable Federal law, regulations and directives. Social Security will not include your name or other identifying information in any published reports or presentations about the survey.
Visit Frequently Asked Questions for more information.
Survey participants were chosen randomly and not everyone who receives Social Security disability benefits was invited to participate.
With the release of the Ticket to Work Beneficiary Satisfaction Survey, we wanted to remind you how to spot a Social Security scam. Social Security imposter scams continue to be widespread across the United States. Scammers use targeted, sophisticated tactics to deceive you into providing sensitive information or money. Learn more: Social Security Scam Awareness.
If you have any questions about the letter you received, please call the Survey Help Desk toll-free number at 1-855-205-3782, Monday through Friday, 9 a.m. – 8 p.m. ET. If you are deaf, hard of hearing, or have a speech disability, use 7-1-1 to access Text Telephone (TTY) Telecommunications Access Services.
If you have questions about the Ticket Program, we encourage you to call the Ticket to Work Help Line. A specialist will be able to answer your questions and connect you with resources that can help as you transition to employment. You can reach the Help Line at 1-866-968-7842 or 1-866-833-2967 (TTY), Monday through Friday, 8 a.m. - 8 p.m. ET. Help Line specialists can also verify that the invitation you received is authentic and is not a scam.
Thank you for your cooperation. Here are some other ways to receive timely updates from Ticket to Work!
Opt in to receive information about the Ticket Program via text. Text the word "TICKET" to 1-571-489-5292
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