Ticket to Work Changed Their Email Address!
Have you heard? We changed our email address to TicketToWork@ssa.gov!
For a limited time, messages sent to our old email address, Support@choosework.ssa.gov, will be forwarded to the new email address. When we reply, the response will come from TicketToWork@ssa.gov!
More Ways to Stay Connected
1. Call the Ticket to Work Help Line
You can speak with a support specialist at the Ticket to Work Help Line who will provide you with individualized assistance. You can call the Help Line at 1-866-968-7842, or for callers who are deaf, hard of hearing or have a speech disability, call 1-866-833-2967 (TTY). The Help Line is open Monday through Friday from 8 a.m. to 8 p.m. ET.
2. Attend a WISE webinar
If you have questions about the Ticket Program, Work Incentives or a specific topic, we invite you to attend one of our monthly Work Incentives Seminar Event (WISE) webinars. They are held on the fourth Wednesday of every month and are free to attend. We cover a wide variety of topics, including working from home, how work may affect your health care benefits, and federal employment initiatives. You can also view past webinars in the WISE On Demand section of the Choose Work website.
3. Sign up for Texts from Ticket to Work
If you want to learn more about upcoming WISE webinars, new success stories and blog posts, you can opt in to receive information via text about the Ticket Program by texting the word "TICKET" to 1-571-489-5292. Standard messaging rates may apply, and you can opt out at any time.
4. Sign up for Emails from Ticket to Work
Another way to stay up to date about the latest blog posts, success stories and WISE webinars is to sign up for emails from Ticket to Work.
Learn More
To learn more about the Ticket Program, visit choosework.ssa.gov, email us at TicketToWork@ssa.gov or call the Ticket to Work Help Line at 1-866-968-7842 or 1-866-833-2967 (TTY), Monday through Friday, 8 a.m. to 8 p.m. ET. You can also learn more by registering for a free, online Work Incentives Seminar Event webinar.