In the first post of this series, we broke down what the Americans with Disabilities Act (ADA) actually says — and doesn't say — about service animals. We also tackled frequently asked questions related to the hiring process and shared useful strategies for discussing service animals with potential employers. Now, in this next installment, we're shifting focus to the workplace itself, answering common questions about having a service animal on the job once you have been hired or are already employed.

How Can I Help My Co-workers Understand My Service Animal?

Your boss must keep your medical and accommodation details private, but you can choose to talk to your co-workers about your service animal if you want to. This can help everyone feel more comfortable and know how to act around your animal.

If you're okay with it, you can explain things yourself. If not, you can ask someone else to help. For example:

• The person or group who trained your service animal
• Your Employment Network or State Vocational Rehabilitation (VR) agency
• A local independent living center

These places may be able to teach your co-workers how to behave around service animals.

Want more tips? Check out JAN's guide: A Guide for Coworker Interaction with Service Animals in the Workplace..

What if a Co-worker Is Allergic to My Service Animal?

If your co-worker has an allergy defined as a disability under the ADA — or even if they have a significant allergy that isn't classified as a disability — your employer should try to find a way to support both of you. There might be a solution that lets you keep using your service animal at work without causing health issues for your co-worker.

This could mean changing workspaces, using air filters, or adjusting schedules — whatever helps both of you do your jobs comfortably.

Want to learn more? Check out JAN's blog: Service Animals and Allergies in the Workplace.

Where Can My Service Animal Stay During the Workday?

During the workday, a service animal typically stays with its handler at all times, including at their workstation. Under the ADA, employers are expected to make reasonable accommodations to ensure the animal can remain safely and comfortably nearby. This might mean providing a quiet space for the animal to rest, ensuring access to water, or allowing for periodic breaks so the handler can tend to the animal's needs. The key is that the accommodation should support both the employee's ability to work and the animal's well-being — without disrupting the workplace.

When it comes to meetings, travel, or off-site work, service animals are generally allowed to accompany their handler wherever the job takes them. Whether it's a client visit, a conference, or a business trip, the ADA protects the employee's right to have their service animal present, as long as the animal remains under control and doesn't pose a safety risk. That said, it's wise to plan. Confirming hotel policies, transportation logistics, and any venue-specific rules can help avoid surprises and ensure smooth access.

Can I Ask for Breaks to Take My Service Animal Outside to Relieve Itself?

If your standard break schedule doesn't give you enough time to take your service animal outside to relieve itself, it's reasonable to request a modified break arrangement. Employers are expected to consider adjustments as part of a reasonable accommodation under the ADA. That said, they aren't required to offer additional paid break time — but they may need to rearrange your existing breaks or allow extra unpaid breaks to meet your needs.

Open communication is key here. A respectful conversation with your employer can help ensure both your responsibilities and your service animal's needs are supported throughout the workday.

Practical Support from a Ticket to Work Provider

Social Security's Ticket to Work (Ticket) Program is designed to help people who receive SSDI and/or SSI, are ages 18 through 64, and want to work to gain financial independence. Did you know your Ticket Program service provider can support you even after you have a job? Here are some ways they can help:

• Reasonable Accommodation Guidance. They can help you understand your rights under the ADA and assist in requesting reasonable accommodations — like modified break schedules, designated rest areas for your service animal, or access to off-site locations.
• Employer Communication. If you're unsure how to approach your employer about your service animal, your service provider can coach you through those conversations or even help mediate, ensuring your needs are clearly and respectfully communicated.
• Workplace Education. They may offer resources or training materials to help educate co-workers and supervisors about service animals — what they do, how to interact (or not interact) with them, and why they're essential to your success at work.
• Problem Solving. If issues arise — like a co-worker's allergy, misunderstandings, or logistical challenges — your provider can help brainstorm solutions that balance everyone's needs while protecting your rights.
• Ongoing Advocacy. Even after you're settled into your role, they can continue to advocate for you, helping to adjust accommodations as your job evolves or if your service animal's needs change.

To start with the Ticket Program and access these services, you can call the Ticket to Work Help Line at 1-866-968-7842. For callers who are deaf, hard of hearing, or have a speech disability, call 1-866-833-2967 (TTY). Hours are Monday through Friday, 8 a.m. - 8 p.m. ET. You can also send us an email at TicketToWork@ssa.gov.

Bringing a service animal to work can be a vital part of maintaining independence and managing a disability — but understanding your rights in the workplace is not always straightforward. While the Americans with Disabilities Act (ADA) provides protections and allows employees to request reasonable accommodations, it doesn’t specifically address service animals in employment settings. That can leave many workers unsure of how to proceed. In this two-part blog post series, we will break down what the ADA does and does not say, answer common questions, and offer practical tips for talking with employers about bringing a service animal to work.

Why can't I just take my service animal to work? I thought the ADA gave me the right to take my service animal with me wherever I go.

You are right — the ADA protects your right to use a service animal, but the rules vary by setting.

Public vs. Workplace Rights

Under Titles II and III, service animals are allowed in public places like restaurants, schools, and government buildings. But Title I, which covers employment, does not guarantee automatic access. Instead, service animals are considered a reasonable accommodation, meaning you must request permission from your employer.

For additional information, see JAN's Just-In-Time Training Module: Service Animals and Emotional Support Animals in the Workplace.

To bring your service animal to work, you will need to request it as a reasonable accommodation under the ADA. That means:

• Let your employer know you have a service animal and that it helps or will help you manage your disability at work.
• Make the request formally — you can do it in person, by email, or in writing.
• Be ready to explain how the animal assists you and how you plan to manage it in the workplace.

Your employer is required to consider the request and engage in a good-faith discussion to determine if it is reasonable. If you would like help drafting that request or preparing for the conversation, Ticket to Work service providers can help with that.

Can my employer ask me for documentation?

Yes, your employer can ask for documentation — but only if your disability or your need for a service animal is not obvious. In that case, they are allowed to request proof that you have a disability and that the service animal helps you perform your job. This usually comes from a healthcare provider, though not all providers are familiar with service animals specifically.

If your provider cannot speak to the animal’s role, you may need to offer other forms of documentation. That could include proof of professional training or a description of the tasks your animal performs. If you trained the animal yourself, a demonstration or explanation of how it behaves and assists you at work may be helpful. The key is showing that your service animal is well-behaved, task-trained, and won’t disrupt the workplace.

Can I take my service animal to a job interview without asking?

Usually, no — you cannot just show up to a job interview with your service animal without asking first. If the interview is held at an employer’s private workplace, the ADA’s employment rules apply, which means you will need to request an accommodation in advance to bring your service animal.

There is one exception. If you are attending a public job fair, you likely can bring your service animal without asking. Public job fairs are generally covered under ADA rules for public access, which allow service animals in places open to the public.

For a deeper look at the difference between public access and employment accommodations, check out JAN’s blog: Taking a Service Animal to a Job Interview: Public Access or Reasonable Accommodation?

Can my employer give me a different accommodation instead of my service animal?

Yes, your employer can offer a different accommodation instead of allowing your service animal at work — but only if that alternative is effective in meeting your disability-related needs. The ADA gives employers flexibility to choose among accommodations, especially if one option would cause undue hardship. For instance, if your service animal helps retrieve items, your employer might suggest using a reacher or having a coworker assist instead.

That said, service animals often provide support that goes beyond simple tasks. They can offer medical assistance, emotional stability, and a sense of independence that other accommodations simply cannot replicate. If your employer proposes an alternative that does not fully meet your needs, it is important to explain why. Share specific examples of how your service animal supports you in ways that other accommodations cannot — whether it helps during your commute, alerts you to medical issues, or provides grounding in stressful situations.

The goal is to help your employer understand that your service animal is not just helpful — it is essential.

How Can Ticket to Work Help

Your Ticket to Work service provider can be a valuable ally when it comes to navigating the use of a service animal at work. They are there to help you understand your rights, prepare documentation, and communicate effectively with employers.

They can assist you in requesting a reasonable accommodation, such as bringing your service animal to the workplace, and guide you through the interactive process required under the ADA. If your employer has concerns or offers alternative accommodations, your provider can help you respond and explain why your service animal is essential to your job performance.

They may also help you gather documentation from healthcare professionals, describe the tasks your service animal performs, and ensure your request is framed in a way that meets both your needs and your employer’s expectations.

To find out if you’re eligible to participate in the Ticket Program and access these services, you can call the Ticket to Work Help Line at 1-866-968-7842. For callers who are deaf, hard of hearing, or have a speech disability, call 1-866-833-2967 (TTY). Hours are Monday through Friday, 8 a.m. - 8 p.m. ET. You can also send us an email at TicketToWork@ssa.gov.

This blog post is an updated version of a post originally written by a member of the Job Accommodation Network (JAN).

If you're entering the job market for the first time, you might be unsure where to begin, especially when it comes to writing your resume. You have likely heard that a resume should highlight your work experience and the skills you have gained from previous jobs. But what if you haven't had one yet?

No worries. In this post, we will show you how to build a strong resume from scratch by focusing on three key elements that can help you stand out — even without paid work experience.

Personal Statement

Your personal statement is a brief introduction that outlines your career goals and highlights the strengths you bring to the table. It's a great place to showcase soft skills — like communication, leadership, or teamwork — that make you a strong candidate, even without formal job experience.

Think of moments when you took initiative or made an impact. Maybe you organized a community service event with your church or other organization or played a key role in student leadership in school. These experiences demonstrate valuable, transferable skills that employers look for. You can also mention a standout achievement that aligns with your career interests, such as leading a successful fundraiser or coordinating a group project.

The goal? Show how you can contribute to the employer's success — not just what you hope to gain if you are offered the job.

Volunteer Work and Extracurricular Activities

Even if your experience was unpaid (internships, volunteer, etc.), it's still valuable. Volunteer work, clubs and school extracurriculars, and roles in community organizations can all demonstrate important skills and strong work ethic — qualities employers care about.

Think about the roles you have had in school or in your community. Were you part of a service-oriented club like Key Club? Maybe you helped organize events, coordinated volunteers, delegated tasks, or reached out to local businesses for donations. These are real-world responsibilities that show leadership, communication, and initiative.

Be sure to list these experiences on your resume. Not only do they highlight transferable skills, but they also show that you're proactive and engaged — someone who is willing to contribute and take on responsibility, even without a paycheck.

Education

Your education section is more than just a list of schools and graduation dates — it's an opportunity to highlight relevant coursework and academic projects that support your career goals. Employers often view educational experience as a substitute for job experience, especially for entry-level roles.

If you're aiming for a career in graphic design, mention the design classes you have taken, the software you have learned (like Adobe Illustrator or Photoshop), and any creative projects you have completed. Interested in business or finance? Highlight your accounting, economics, or budgeting coursework and how it applies to real-world scenarios.

The key is to connect your academic experience to the skills and knowledge needed in your desired field. Show employers that your classroom learning has prepared you to contribute from day one.

Final Thoughts: Stay Positive and Use Your Resources

Writing your first resume and applying for jobs can feel overwhelming — but it's also a chance to grow, learn, and take control of your future. Keeping a positive attitude is key. Every application you submit is a step forward, and every experience — paid or unpaid — adds value to your journey.

You don't have to navigate this process alone. Social Security's Ticket to Work Program offers free support to help you succeed. Whether you connect with an Employment Network (EN) or your State Vocational Rehabilitation (VR) agency, you can access services like help with resume writing and review, interview preparation, and even skills training. And once you land a job, ENs continue to provide support to help you adjust to the workplace and thrive in your new role.

With the right mindset and the right tools, you will be more than ready to take this next step. Your first resume is just the beginning.

Get Support that Works for You

Starting your job search can feel overwhelming — but you don't have to do it alone. Whether you are writing your first resume or exploring career options, the Ticket Program offers free resources to help you move forward with confidence.

Interested in learning more? Join a free Work Incentives Seminar Event webinar to hear from experts about the Ticket Program. Each session highlights how service providers — like ENs and VR agencies — can help you reach your career goals.

Support is available, and it's designed to help you succeed.

Learn More

To learn more about the Ticket to Work Program, call the Ticket to Work Help Line at 1-866-968-7842. For callers who are deaf, hard of hearing, or have a speech disability, call 1-866-833-2967 (TTY). Hours are Monday through Friday, 8 a.m. - 8 p.m.; or visit choosework.ssa.gov. You can also email us at TicketToWork@ssa.gov.

If you are interested in receiving text messages from the Ticket Program, please text TICKET to 1-571-489-5292. Standard messaging rates may apply. We will send updates from our blog, identify steps on the path to employment, and notify you about the latest webinar. We hope you will find this way to stay in touch helpful. You can opt out at any time.

Career fairs are an excellent way to start or advance your job search. Whether they’re in person or online, job fairs let you engage with potential employers and learn about job openings. If you’re aware of an upcoming job fair that our readers would find helpful, please email us at TTWsocialmedia@ssa.gov with the event name, dates, and official website.

The websites below provide listings of career fairs that are taking place in many different locations across the country. Many also include virtual career fairs. We’ve provided a sampling of specific events, but please be sure to visit the organizations’ websites for complete details.

Links to these job fairs are not affiliated with nor endorsed by Social Security and may not follow the same privacy, security, and accessibility policies. To learn more about accommodations available to job seekers wanting to attend a fair, please contact each organization directly for their accommodation request process and deadlines.

CareerEco

Below are some virtual career fairs being hosted throughout the nation this month.

• September 9: Volunteer Opportunities Virtual Fair
• September 10: Bender Virtual Career Fair
• September 16: Marketing and Communications Virtual Fair
• September 19: Neurodiversity Virtual Career Fair
• September 24: Explore Careers in Higher Ed - All Roles & Experience Levels
• September 25: Seasonal Surge: Holiday Hiring & Gig Work Fair

Job FairX

Find your next job at one of these virtual job fairs hosted this month.

• September 9: Jacksonville Healthcare Virtual Job Fair
• September 19: Allen Technology Virtual Job Fair
• September 22: Kansas City Entry-Level Virtual Job Fair
• September 24: Birmingham Healthcare Virtual Job Fair

RecruitMilitary

RecruitMilitary seeks to tap into the extensive talent pool that veterans represent for employers.

• September 10: Boston Veterans Job Fair
• September 18: Phoenix Veterans Job Fair
• September 25: Job Fair at Fort Bliss
• September 30: Eastern Region Virtual Career Fair for Veterans

USAJOBS

USAJOBS is the federal government's official employment site. As part of the U.S. Office of Personnel Management (OPM), USAJOBS helps recruit and retain a world-class government workforce. USAJOBS connects job seekers with federal employment opportunities across the United States and around the world.

• September 11: IRS Holtsville, NY - Contact Representative Hiring Event

Need help on your career path?

Social Security's Ticket to Work (Ticket) Program can help. The Ticket Program supports career development for people ages 18 through 64 who receive Social Security disability benefits (SSDI/SSI) and want to work.

Through this free and voluntary program, eligible participants can work with service providers to receive the supports and services they need to find and maintain employment as they move toward financial independence through work. Connect with one today to learn how the Ticket Program can help you on your path.

Learn More

To learn more about the Ticket to Work Program, call the Ticket to Work Help Line at 1-866-968-7842. For callers who are deaf, hard of hearing, or have a speech disability, call 1-866-833-2967 (TTY). Hours are Monday through Friday, 8 a.m. - 8 p.m.; or visit choosework.ssa.gov.

You can also learn more by registering for a free, online Work Incentives Seminar Event webinar. Or text TICKET to 1-571-489-5292 to receive Ticket Program texts. Standard messaging rates may apply, and you can opt out at any time.

Have you ever dreamed of working on your own terms — setting your own hours, choosing your clients, and building something that reflects your talents and values? For many people with disabilities, self-employment offers not just a source of income, but a sense of control, creativity, and purpose. Whether it's turning a hobby into a source of income or launching a full-fledged business, working for yourself can be empowering.

But where do you start? What resources are available? And how do you make sure your path supports your financial goals?

In this post, we are exploring practical tips for starting a business, free tools to help you get going, and how Social Security’s Ticket to Work (Ticket) Program can support your efforts.

6 Tips for Starting Your Own Business

Whether you're dreaming of launching a small business, offering freelance services, or simply earning extra income, self-employment can open possibilities. The key is to approach it with clarity of purpose, resourcefulness, and confidence.

Here are six practical tips to help you build a business that fits your life, supports your strengths, and moves you closer to the independence you deserve.

1. Begin with What You Already Know

Leverage your existing skills, interests, and lived experience. Whether it’s baking, organizing, writing, crafting, or technology, there could be a business idea waiting in what comes naturally to you.

2. Choose a Business That Matches Your Energy and Interests

Whether it’s tutoring, crafting, consulting, or content creation, go with something that you are passionate about and that fits your lifestyle. Your business should support your health — not work against it.

3. Explore Free Business Planning Tools

Sites like the Small Business Administration offer free templates, webinars, and guides for business plans and startup steps.

4. Learn with Free Online Education

Platforms like Coursera, edX, and YouTube offer free courses on marketing, finance, and entrepreneurship. Look for “audit” options to access content without payment.

5. Market Yourself Without Paying for Ads

Use free social media accounts to showcase your work. Join niche online groups where you can share expertise and attract interest naturally. You can also find free tools for creating a blog or a website.

6. Connect with Free Communities and Mentorship

Check out local libraries, disability advocacy groups, and online forums. You can even get free mentorship through organizations like the Service Corps of Retired Executives (SCORE) or the National Disability Institute’s Small Business Hub.

Final Thought: You Don’t Have to Do It Alone

Starting your own business is exciting — but it can be complicated. That’s where the Ticket Program can help. If you're age 18 through 64 and receive Social Security disability benefits (SSDI/SSI), this free and voluntary program connects you with employment services which may include, business planning assistance, ongoing support of your entrepreneurial efforts, and benefits counseling — all designed to help you succeed while maintaining access to p your health coverage and some or all of your benefits or payments as you pursue financial independence.

To find out if you’re eligible to participate in the Ticket Program and access services to help you pursue self-employment, you can call the Ticket to Work Help Line at 1-866-968-7842. For callers who are deaf, hard of hearing, or have a speech disability, call 1-866-833-2967 (TTY). Hours are Monday through Friday, 8 a.m. - 8 p.m. ET. You can also send us an email at TicketToWork@ssa.gov.

Whether you're creating a source of income or building a full-time business, the Ticket Program can be your partner as you progress toward your goal. You’ll get help understanding Work Incentives, learn how earnings from work affect your benefits or payments, and build a path toward career satisfaction.

Your business, your pace, your future — with the right support, it’s all within reach.

Want to learn more about how the Ticket Program can support you while you pursue self-employment? Check out our August WISE webinar: Working for Yourself with Ticket to Work!

Looking for a job? Your resume, cover letter, and portfolio show employers who you are and what you can bring to their organization. Understanding their purpose can help you make the most of each of them. Let's break it down.

Resume

A resume is your professional snapshot. It's a quick, one-page overview of your work experience, skills, education, and even volunteer work. It's your chance to make a strong first impression on hiring managers, showing them why you are the right fit for the job. Think of it as your career highlight reel. It also helps interviewers frame their questions to understand how your background aligns with the position.

Cover Letter

A cover letter is your personal introduction. It's a one-page document that gives employers a glimpse into your skills and enthusiasm for a job. Not all applications require one, but sending a cover letter is your chance to explain why you are excited about the role and how your experience makes you a great fit.

A good cover letter follows a standard letter format and includes your contact details, the employer's information, a warm greeting, an engaging introduction, a few strong body paragraphs showcasing your skills, and a professional sign-off. The key? Always tailor it to the specific job to make a lasting impression!

Portfolio

A portfolio is your proof of expertise. It's a collection of your best work that lets employers see your skills in action. It should feature projects relevant to the job you are applying for, whether that is marketing campaigns, design pieces, writing samples, or coding projects. Portfolios can be physical, like a printed binder, or digital, such as a personal website that showcases your work. Having a well-organized portfolio can help you stand out and show potential employers exactly what you can do!

How Ticket to Work Can Help

A well-crafted resume, cover letter, and portfolio are essential for making a positive impression and highlighting your experience and strengths. If you are not sure where to start or want help improving your materials, Social Security's Ticket to Work (Ticket) Program can connect you with a service provider who understands what employers are looking for. They can guide you step by step to make sure your documents are clear, professional, and tailored to your goals. With the right support, you will be better prepared to take the next step toward meaningful employment

Social Security's Ticket to Work (Ticket) Program is designed to help people who receive SSDI/SSI and are ages 18 through 64, and want to work to gain financial independence.

If you're interested in the Ticket Program, getting started is easy. You can contact us directly by calling the Ticket to Work Help Line at 1-866-968-7842. For callers who are deaf, hard of hearing, or have a speech disability, call 1-866-833-2967 (TTY). Hours are Monday through Friday, 8 a.m. - 8 p.m.; or visit choosework.ssa.gov. Our Help Line representatives can send you a list of service providers in your area or you can find one on your own using the Find Help tool.

Career fairs are an excellent way to start or advance your job search. Whether they’re in person or online, job fairs let you engage with potential employers and learn about job openings. If you’re aware of an upcoming job fair that our readers would find helpful, please email us at TTWsocialmedia@ssa.gov with the event name, dates, and official website.

The websites below provide listings of career fairs that are taking place in many different locations across the country. Many also include virtual career fairs. We’ve provided a sampling of specific events, but please be sure to visit the organizations’ websites for complete details.

Links to these job fairs are not affiliated with nor endorsed by Social Security and may not follow the same privacy, security, and accessibility policies. To learn more about accommodations available to job seekers wanting to attend a fair, please contact each organization directly for their accommodation request process and deadlines.

CareerEco

Below are some virtual career fairs being hosted throughout the nation this month.

• August 5: Back-to-School Education Virtual Career Day
• August 12: Farm to Future: Food and Ag Sciences Virtual Expo
• August 13: Student Success: Internships & Entry-Level Virtual Fair
• August 14: AI & Automation Virtual Career and Grad Summit
• August 27: Blue-Collar Boom: Essential Jobs Virtual Hiring Expo

Job FairX

Find your next job at one of these virtual job fairs hosted this month.

• August 7: Utica, NY Technology Virtual Job Fair
• August 15: Virginia Beach, VA Entry-Level Virtual Job Fair
• August 20: Overland Park, KS Healthcare Virtual Job Fair
• August 25: Nashville, TN Entry-Level Virtual Job Fair
• August 26: Elk Grove Healthcare Virtual Job Fair

RecruitMilitary

RecruitMilitary seeks to tap into the extensive talent pool that veterans represent for employers.

• August 5: Transitioning Service Member & Spouse Virtual Career Fair
• August 21: Greater Denver Area Veterans Job Fair
• August 26: National Virtual Career Fair for Veterans
• August 28: Indianapolis Veterans Job Fairs

USAJOBS

USAJOBS is the federal government's official employment site. As part of the U.S. Office of Personnel Management (OPM), USAJOBS helps recruit and retain a world-class government workforce. USAJOBS connects job seekers with federal employment opportunities across the United States and around the world.

• August 19: August 2025 Veterans Strategic Hiring Event 

Need help on your career path?

Social Security's Ticket to Work (Ticket) Program can help. The Ticket Program supports career development for people ages 18 through 64 who receive Social Security disability benefits (SSDI/SSI) and want to work.

Through this free and voluntary program, eligible participants can work with service providers to receive the supports and services they need to find and maintain employment as they move toward financial independence through work. Connect with one today to learn how the Ticket Program can help you on your path.

Learn More

To learn more about the Ticket to Work Program, call the Ticket to Work Help Line at 1-866-968-7842. For callers who are deaf, hard of hearing, or have a speech disability, call 1-866-833-2967 (TTY). Hours are Monday through Friday, 8 a.m. - 8 p.m.; or visit choosework.ssa.gov.

You can also learn more by registering for a free, online Work Incentives Seminar Event webinar. Or text TICKET to 1-571-489-5292 to receive Ticket Program texts. Standard messaging rates may apply, and you can opt out at any time.

This month marks the 35th anniversary of the Americans with Disabilities Act (ADA)! Signed into law in July 1990, the ADA gives people with disabilities the right to request reasonable accommodations in the workplace. Reasonable accommodations are adjustments to a job or work environment that can help make tasks more manageable and jobs more accessible. These accommodations often come at little or no cost and can improve the overall work environment for everyone.

If you're unsure about what kind of accommodation might meet your needs, the Job Accommodation Network (JAN) offers the Situations and Solutions Finder. JAN, a service of the United States Department of Labor, helps individuals with disabilities explore accommodation ideas and provides practical suggestions for requesting and negotiating accommodations with an employer. This tool allows workers with disabilities to browse examples of jobs and accommodation strategies to help them determine what might work best in their own workplace.

According to JAN, the Situations and Solutions Finder draws on information collected from JAN customers. JAN receives this information from customers who choose to provide feedback, usually in an email or through an ongoing survey JAN conducts in which employers contribute information about workplace accommodations. Participating employers represent government agencies and a variety of industry sectors, including health care, education, manufacturing, service, wholesale/retail sales, etc., and span from very small businesses to global corporations.

Using the Situations and Solution Finder

While this tool isn't a one-size-fits-all solution, it can serve as a helpful starting point for individuals exploring the types of workplace accommodations that may align with their specific needs.

You can use the tool to search for accommodations by disability type, limitation, or occupation, and choose multiple keywords and filters when you search.

For example, returning to work after a Traumatic Brain Injury (TBI) can come with challenges like memory loss and difficulty focusing during conversations. If you use the tool to search for brain injury accommodations, you will learn about one employee who found it difficult to concentrate and retain information during meetings. To help manage these symptoms, the employee began using an artificial intelligence (AI) powered notetaking tool that captured key points in real time—allowing the employee to review detailed notes afterward and stay engaged more confidently.

How Can Ticket to Work Help

Social Security's Ticket to Work (Ticket) Program supports career development for people ages 18 through 64 who receive Social Security disability benefits (SSDI/SSI) and want to work. Through this free and voluntary program, eligible participants can work with service providers to receive the services and supports they need to find and maintain employment as they move toward financial independence through work.

Ticket to Work Program service providers—like Employment Networks (EN) and State Vocational Rehabilitation (VR) agencies—can play a key role in helping you understand, request, and implement reasonable accommodations at work.

They can:

• Help you identify what accommodations you may need based on your disability and job duties
• Coach you on how to request accommodations, including what to say and who to talk to (e.g., HR or your supervisor)
• Assist with documentation, such as helping to write or reviewing your accommodation request
• Provide education about your rights under the ADA, so you feel confident navigating the process
• Suggest tools or strategies, like assistive technology or schedule adjustments, that have worked for others in similar situations

Want to learn more about requesting accommodations for work? Join us for our next WISE webinar on July 30 at 3 p.m. ET! The topic will be Ticket to Work and Reasonable Accommodations. Register now: https://choosework.ssa.gov/wise/

Learn More

To learn more about the Ticket to Work Program, call the Ticket to Work Help Line at 1-866-968-7842. For callers who are deaf, hard of hearing, or have a speech disability, call 1-866-833-2967 (TTY). Hours are Monday through Friday, 8 a.m. - 8 p.m.; or visit choosework.ssa.gov. You can also email us at TicketToWork@ssa.gov.

If you are interested in receiving text messages from the Ticket Program, please text TICKET to 1-571-489-5292. Standard messaging rates may apply. We'll send updates from our blog, identify steps on the path to employment, and notify you about the latest webinar. We hope you'll find this way to stay in touch helpful. You can opt out at any time.

When it comes to finding a job, who you know can matter just as much as what you know. In fact, studies — including one from LinkedIn — show that around 85% of jobs are filled through networking. That means many roles never even make it to job boards. If you are relying only on online applications, you could be missing out on great opportunities.

The good news is networking isn’t just for extroverts or seasoned professionals — it's something most people can do with a little effort and the right approach. Social Security’s Ticket to Work (Ticket) Program can also provide valuable support, helping you build connections, clarify your goals, and find the resources you need to succeed. Here are a few simple things to keep in mind as you start building your network.

Be clear about your goals

To make the most of networking, it’s important to be clear about the type of job you are looking for and why you are a strong candidate. Being able to explain your goals and what you bring to the table helps others understand how they can support you or connect you with opportunities. Make sure your resume and online profiles — especially LinkedIn — match the kind of job you want. If you are unsure about your job goals, you don’t have to figure it out alone. A Ticket to Work service provider can help you explore options based on your interests, experience, and skills.

Consider online and in-person options

Start by doing a little online research. Check out potential employers, industry leaders, or professionals you admire. Getting familiar with them can give you an edge.

Next, make a list of people you already know. Your network is probably larger than you realize! Friends, former colleagues or classmates, professors, and even past teachers can be valuable connections.

And remember, networking isn’t just about face-to-face meetings. Social media is a powerful tool for expanding your circle. Whether you are reconnecting with old acquaintances or discovering new professionals in your field, engaging online can open unexpected doors.

Reach Out

When you are searching for a job, reaching out to your network can make all the difference. Whether you make a call, send an email, or drop a message on social media, let people know you are looking.

Be clear about what you need — whether it’s a reference, a job lead, or insights into the industry. Give them a quick update on your skills and recent experience so they know how they can help. You can even ask if they would be willing to review your resume and offer feedback.

A simple message could open doors you did not expect, so don’t hesitate to put yourself out there!

Attend a Networking Event

Finding the right networking event can be a game-changer in your job search. Start by choosing one that aligns with your career goals. If you are aiming for a job in IT, for example, look for industry-specific gatherings where experts and potential employers will be present.

Also, consider the event format that best suits your personality and social preferences. Some networking events are large conventions with name tags and panel discussions, while others are intimate meetups at coffee shops or even virtual gatherings on platforms like Zoom. Job fairs — whether online or in-person — can be a great opportunity to connect with hiring managers.

If you are preparing for a career fair, check out our blog, 5 Questions to Ask at Career Fairs, for tips on making the most of the experience! Investing time in the right events can open doors and help you build valuable connections.

Set up an Informational Interview

An informational interview is a casual conversation with someone who works in a job, at an employer, or in a field you are interested in. It’s not a job interview; you are not asking for a job. Instead, you are asking questions to learn more about what they do, how they got there, and what advice they might have. It’s a great way to explore career options, make connections, and get insider tips from people with experience.

Asking someone for an informational interview shows you are motivated to work, eager to learn about employment opportunities, and interested in exploring a particular workplace or field.

Stay Organized and Keep in Touch

Keep a list of the people you have connected with and those you want to follow up with. Make notes about your conversations, and schedule time for a quick phone call, message, or meeting. Staying in touch doesn’t always have to be about your job search. Sometimes a simple check-in or thank you goes a long way. Building strong relationships means keeping the connection going, so when you need advice, ideas, or support, you will have a network you can count on.

How Can Ticket to Work Help

Social Security's Ticket to Work (Ticket) Program supports career development for people ages 18 through 64 who receive Social Security disability benefits (SSDI/SSI) and want to work. This free and voluntary program connects eligible participants with service providers to receive the services and supports they need to find and maintain employment as they move toward financial independence through work.

A Ticket Program service provider such as an Employment Network (EN) can help you set clear career goals, strengthen your resume and online profiles, and even guide you in building and expanding your network. They may also have connections with local employers or know of opportunities you wouldn’t find on your own. With the right support, you don’t have to navigate your job search alone.

Learn More

To learn more about the Ticket to Work Program, call the Ticket to Work Help Line at 1-866-968-7842. For callers who are deaf, hard of hearing, or have a speech disability, call 1-866-833-2967 (TTY). Hours are Monday through Friday, 8 a.m. - 8 p.m.; or visit choosework.ssa.gov. You can also email us at TicketToWork@ssa.gov.

Career fairs are an excellent way to start or advance your job search. Whether they’re in person or online, job fairs let you engage with potential employers and learn about job openings. If you’re aware of an upcoming job fair that our readers would find helpful, please email us at TTWsocialmedia@ssa.gov with the event name, dates and official website.

The websites below provide listings of career fairs that are taking place in many different locations across the country. Many also include virtual career fairs. We’ve provided a sampling of specific events, but please be sure to visit the organizations’ websites for complete details.

Links to these job fairs are not affiliated with nor endorsed by Social Security and may not follow the same privacy, security and accessibility policies. To learn more about accommodations available to job seekers wanting to attend a fair, please contact each organization directly for their accommodation request process and deadlines.

CareerEco

Below are some virtual career fairs being hosted throughout the nation this month.

• July 17: Western Region Virtual Career and Grad School Fair
• July 24: Second Act: Career Pivots & New Paths Virtual Fair

Job FairX

Find your next job at one of these virtual job fairs hosted this month.

• July 8: Fargo, ND Virtual Healthcare Job Fair
• July 14: Salt Lake City, UT Entry-Level Virtual Job Fair
• July 18: Richmond, VA Technology Virtual Job Fair
• July 22: Sacramento, CA Healthcare Virtual Job Fair
• July 24: National U.S. Technology Virtual Job Fair

RecruitMilitary

RecruitMilitary seeks to tap into the extensive talent pool that veterans represent for employers.

• July 10: Tampa, FL Veterans Job Fair
• July 15: Western Region Virtual Career Fair for Veterans
• July 17: Job Fair at Naval Station Norfolk
• July 24: St. Louis, MO Veterans Job Fair

Need help on your career path?

Social Security's Ticket to Work (Ticket) Program can help. The Ticket Program supports career development for people ages 18 through 64 who receive Social Security disability benefits (SSDI/SSI) and want to work.

Through this free and voluntary program, eligible participants can work with service providers to receive the supports and services they need to find and maintain employment as they move toward financial independence through work. Connect with one today to learn how the Ticket Program can help you on your path.

Learn More

To learn more about the Ticket to Work Program, call the Ticket to Work Help Line at 1-866-968-7842. For callers who are deaf, hard of hearing, or have a speech disability, call 1-866-833-2967 (TTY). Hours are Monday through Friday, 8 a.m. - 8 p.m.; or visit choosework.ssa.gov.

You can also learn more by registering for a free, online Work Incentives Seminar Event webinar. Or text TICKET to 1-571-489-5292 to receive Ticket Program texts. Standard messaging rates may apply, and you can opt out at any time.